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If you are reading this, congratulations, you are one of those people who are serious about looking after themselves. In my optical practices I am not trying to cater for everyone, I am wanting to spend time with people like you who are interested in keeping their eyes healthy.

You see, there are many people out there who choose their Optician based on gimmicky offers such as ‘Buy One Get One Free’. I want patients who choose their Optician based on the quality of care they will get for their eyes.

One major thing that is limited in this world is time. Time is finite. I don’t want to waste my time and my staff’s time with people who don’t care about their eyes and are just out bargain hunting for free eye tests and glasses.

I’m serious about eyes. Your vision is a serious business. Think about it, how would your life be like if you lost your vision or it was somehow impaired? As human beings I think we all feel that would not happen to us but I have seen enough people who have not had regular eye tests lose their vision that I know it does happen.

And it’s not just your vision at stake, it’s also your general health. Having an eye test is a very good general health check up to have done every year. An eye test, with the right Optician who invests in the best optical diagnostic equipment in the world can even save your life.

Cancerous tumours inside your eyes, brain tumours, high blood pressure, diabetes, blood clots and the list goes on can all be detected with a good quality eye test.

I say this not to scare you but to inform you. Many people simply don’t realise how important an eye test is. I am on a mission to educate people just what can be achieved with an eye exam. I am not here to try and flog you some “2 for 1” offer.

You may or may not realise all Opticians are not the same. I used to believe all Dentists are the same, they all have the same Dentist chairs, the same utensils to probe around with, the same equipment and give the same fillings for cavities.

How wrong I was! I will tell you a quick story that is relevant to you choosing your Opticians. One day I started to get a severe toothache. I went to a local NHS dentist and they said I needed a filling. The appointment was all very rushed, the dentist seemed stressed and did not have time for any of my questions. I had read about different types of fillings i.e. silver amalgam fillings and ‘white’ fillings. The silver ones contain mercury and are actually banned in Germany and Canada due to the risk of mercury poisoning. 

When I brought up this topic, the Dentist said “Well, I can give you a white filling but it will cost you more and it takes longer to do”. She assumed I did not want to pay extra for a better product and has seemingly not been giving her patients a choice. 

I said I was prepared to pay for it but I was talked out of it by being told a white filling is not as strong (which I have since learnt is not true). I felt it was all down to how quick I could be seen.

And that is how a lot of businesses are, rush, rush, rush. Nobody these days seems to have time anymore.

To cut a long story short, I ended up going back around half a dozen times in pain as the filling did not fix it. I was told I must have a low pain threshold and I would need to get over it!

Thankfully, a friend recommended me to a private dentist. I was given a much more thorough examination including some ‘whiz-bang’ scan that I have never had done before. The result was the last dentist had missed a cavity. I had a large cavity lurking between my wisdom tooth and a molar. I also learnt that you can even get three different grades of white fillings which are all superior to the amalgam ones.

OK, so that’s the end of my rant but what I took away from this is I did not want my Opticians to be like that first Dentist, where everything is rushed and only a basic service is offered.

That’s why in 2020 I invested £50,000 in a special eye scan called the Optomap and a further £45,000 into other high tech diagnostic equipment to give you the best possible eye examination for your vision, eye health and indeed your general health.

Also, most Opticians who work at the big ‘high street chains’ do around 20 tests a day. I know because I was one of them. The trouble with doing 20 eyes tests in 20 mins for each person is that things can get missed, stress creeps in and just having the time to listen to the patient’s symptoms and discuss options on how to improve their vision all goes out of the window. Like it did with my first Dentist.

With eyes a thorough check is very important. As one patient said to me “You can always eat with false teeth but you can’t see with a glass eye!”

That is why I made the decision to only offer people a 45 minute appointment, giving you more than double the time needed. This starts with an initial 15 minute assessment of your eyes using the latest technology, followed my a full 30 minute eye examination. Now you may think this is too long, you may be a busy person, but you have to remember an eye test does not happen every week, it is once a year (or should be if you are serious about your health). In the long run, it will save you time, if any conditions are seen early before damage occurs it will save you time with countless journeys to the eye hospital.

Also, making sure your vision is at its peak can improve your lifestyle from eliminating eyestrain, enjoying reading more, extra sharpness for day-to-day tasks, improving your reaction times when driving and not to mention all the general health benefits you can get.

If you are serious about your eyes and you are prepared to have a 45 minute full eye health examination every year then you are the right patient we are taking on. If you just want a quick basic eye test in and out as fast as possible then you will be best served elsewhere.

I will give you a list of all the checks you will get as part of our detailed eye examination. Some may sound double dutch to you but it will give you an idea of how not all eye tests are the same:

  • The Optomap Widefield Retinal Imaging Scan 
  • Topography Scan
  • Pachymetry Measurement
  • Wavefront Autorefraction
  • Anterior OCT Scan
  • Pupilometry
  • Meibography 
  • Full Threshold Visual Fields
  • Slit Lamp Biomicroscopy
  • Imaging Of The Crystalline Lens For Cataract Grading
  • Tear Film Analysis
  • Focimetry And Varifocal Mapping Of Glasses Using the Visionix VX40

And this is all just to start with before the main eye exam! It usually takes around 15 minutes to do this initial assessment, the technology involved is efficient and painless!

The main eye exam is where you have a full 30 minutes to discuss any concerns and for the Optician to check your vision and give you the best possible vision assessment and correct your eyes to their full potential.

Due to COVID-19 we now use state-of-the-art equipment to carry out the eye test. Rather than using those old heavy glasses that you have to balance on your nose and where the Optician puts lenses in and out, we use what is called the VX45 Automated Phoropter.

Some Opticians do use something similar, it’s basically a machine that you rest your forehead against (no heavy glasses on your nose) and it is controlled by the Optician using a small ‘tablet’ computer that acts as a remote control allowing a 2 metre distance.

The different lenses that you are shown drop into the machine smoothly and you can easily see the difference between lenses rather than the Optician manually adding and removing lenses before your eyes.

Everything is explained along the way, including the results of the tests and you are given a concise summary at the end where you can discuss and ask any questions you want. 

The findings of the eye exam will be provided to you and you will be offered all the different options and a recommendation to which is best for you.

Unlike with my first Dentist story, rather than rushing and not explaining your choices we do the opposite and are very detailed. 

This may not be for you and that is why I created this ‘Enhanced Eye Exam’ report to let you know what to expect.

There are not many places in the UK where the Optician goes into this much detail. My research has found one only one Optician who offers something similar but is based in Marylebone London and charges £250 for the service.

At my practices, we don’t charge £250.

Instead we offer what is called “The Eyecare Plan” which gives you all the checks explained above but with a lot more benefits.

The Eyecare Plan gives you total peace of mind as you will have access to all these checks as many times as needed during the year. However, the real benefit is that you also get so much more value it ends up paying for itself.

Here are the benefits to you:

  • Private Eye Exam Every Year (Worth £30)
  • Emergency Appointments Whenever You Need Them (Worth £30)
  • Optomap Scan (Worth £30)
  • Corneal Topography Scan (Worth £30)
  • Dry Eye Assessment & Meibography Scan (Worth £30)
  • Full Threshold Visual Field Assessment (Worth £30)
  • Slit Lamp Biomicroscopy Health Checks (Worth £20)
  • Contact Lens Consultations & Aftercare Checks (Worth £60)
  • Free Emergency Spare Pair Of Glasses With Every Order (Worth £90)
  • 10% Discount On All Spectacle Lenses Including Varifocals

That’s a total value of £350 not including any discount you would also get off your spectacle lenses.

You get £350 of value for £7 per month or £1.62p per week, which I am sure you would spend more than that on bread and milk!

If you are serious about looking after your eyes I want to give you this service to try for free. The proof is in the pudding, I want you to try our enhanced service for free by offering you 3 months free on the eyecare plan.

If the service you receive does not live up to your expectation then you won’t pay a penny, we will cancel the plan straight away and you would have received my service free and we will still be friends!

If you are ready to take action and look after your eyes, call one of my friendly team on 01287 644211 (Loftus) or 01287 650655 (Skelton) and ask for the eyecare plan free trial.

The trial is for a limited time and we can only take on a limited number of patients.Thank you for staying with me until the end of this section. I hope you have found it informative.

Yours Sincerely,

John Prouse

PS. For more information on the enhanced eye exam you get here at Loftus Optical you can watch my video at www.enhancedeyeexam.co.uk

The Enhanced Private Eye Test £40
Standard NHS Eye Test: Free
The Enhanced NHS Eye Test: £30
Niche & Luxury Frames: £250+
Designer Brand Frames: £109+
Budget Frames: £30+

Testimonials

R.J. Veal

A very friendly reception and efficient examination. I bought some nice spectacles for a reasonable price.

P. Ord

Loftus Optical did a first class examination and I am highly satisfied with my glasses.

Katie

Very helpful staff.

John Mark Dorgan

The staff are excellent at their job, very friendly. I was able to get or buy a pair of glasses for a reasonable price as I am unemployed. The service from the staff was outstanding. They also gave me great advice on my eyesight. I would be more than happy to use Loftus Optical again in the future.

Pam Bennett

Loftus Optical is a great example of a community-based business going the extra mile for its customers.

David B. Welford

The service I received was very good, both from the Optician and reception. Everything was fully explained in an easy to stand language.

Doreen Stimson

A very good service. Time and care was taken with my examination. It is also nice to have an Opticians within walking distance.

Mrs L. Rex

I called in as I was passing and was offered a test there and then which was great. The test was thorough and explained at each stage. I got a very good discount on my glasses and they were ready within the time stated. On collection they checked for fit and comfort and made some minor alterations which was brilliant. A first class service, I recommend them wholeheartedly. Lucky Loftus, top notch Opticians.

Phyllis Chadwick

I was very happy with the service I received, my new glasses are great and I would recommend Loftus Optical to friends and family. John and the girls were very friendly and made me feel very welcome.

Ian Scott

I was very pleased with the service I received and the very professional examination and would recommend you to anyone. Thank you.

Anonymous

I was very happy with my test. Excellent.

Mrs Bell

I liked the personal touch. While waiting for my husband who couldn’t drive at the time, I was given a nice cup of tea both times, even though the receptionists were busy. They were both friendly and cheerful.

Keith Atterley

Very friendly, helpful and professional service. I will use again and have recommended others already to Loftus Optical.

Kathleen Harland

I was happy with the service and it is good to have an Optician in the town and I hope it is successful.

Anonymous

I found the staff very pleasant and also thought they were very smart. The place was very clean and tidy. This is something I noticed straight away.

J.R. Hoggarth

The staff are very polite and helpful. The examination was very thorough and my new glasses were ready in 5 working days.

Mr & Mrs Lightbody

We were both extremely pleased with our treatment and the resulting spectacles. We would both be delighted to continue dealing with Loftus Optical providing the Optician does not change. He was the one who impressed us as he listened and took his time in dealing with us. Reception/back up staff were caring and friendly. Well done.

Anonymous

The service here is far better than the larger Opticians. I will not be going back to Specsavers.

Mrs T. Bailey

I would recommend Loftus Optical to anyone. I had a thorough eye examination and everyone there was very helpful, even when I had a problem after I had my glasses. I had more tests to get it sorted and there is a good aftercare service at no cost to you. Very happy.

F. Hodgson

I would like to say your practice is excellent. I would advise anyone to come to you. Good luck.

Mr J. Toulson

Because you are local I was able to arrange an appointment which fitted in with my work schedule. I prefer to give my custom to a Loftus shop. Lovely to see a new business in the town. Hope you do well.

Anonymous

A very friendly and thorough examination, better than I had ever had before, with excelled professional treatment.

Anonymous

Very thorough examination, friendly staff and very helpful.

S. Spooner

A friendly, efficient service.

M. Szutrak

I was extremely satisfied with my visit to the Optician. He was very thorough with my examination. I will definitely use him again. My glasses are perfect.

G.M. Westlake

I would thoroughly recommend Loftus Optical, excellent service particularly with aged relatives who needed a domiciliary eye test.

Tom Porter

A great service geared to customer needs in a welcoming and friendly environment. Eye examinations are carried out in a timely and professional manner. A personal service that cannot be matched by larger chains. Well done!

Mrs Denise E. Nesbitt

I am a keen supporter of local businesses, so when I needed new glasses I called in to Loftus Optical, whilst I had a recent prescription the fact that Loftus Optical was on my doorstep meant my glasses would be ready sooner. The prescription I had in my possession had been carried out in what I felt was a hurried manner. Loftus Optical checked my eyes thoroughly and the suggestions made regarding my new glasses meant I could have the rimless range I had wanted but had been told previously that they were unsuitable for my prescription. I felt the time and care I received (on New Years Eve as well) was excellent and I was thoroughly impressed with the subsequent phone calls and follow-up to ensure my glasses were in store in a matter of days. I feel Loftus Optical is an asset to our High Street and surrounding villages. I would highly recommend the friendly, informed, efficient service to all who may need the service of an Optician in the near future.

Belinda Dobson

I received a thorough eye examination and was dealt with by welcoming staff. If people want a price competitive and friendly service then they should look no further!

Janice Bailes

I used Loftus Optical as they are easy to get to with being in my village. I was very pleased with the service I received.

Donald Rose

I highly recommend Loftus Optical for all your spectacle and eye sight needs. The service is excellent and professional and deserves the support of Loftus residents.

Mrs C. Ryder

When I needed an eye test recently I decided to go to Loftus Optical because I like to use the local businesses as much as possible. I was very pleased with the service I received; all the staff are friendly, welcoming and approachable. The eye examination was very thorough, all the procedures were explained and I was satisfied with the advice I was given. If I have a problem with my eyes or glasses at any time I will have no qualms about popping in for advice. I would be happy to recommended Mr John Prouse at Loftus Optical to anyone needing an eye examination.

Mr Trevor Wilkinson

I first came to Loftus Optical to assist with my mothers appointment and whilst there I was impressed with the service. I was not too happy with my own optician so I was more than happy to transfer my custom. This is a decision that I have not regretted.

Anonymous

I was made to feel very welcome. It was such a pleasant experience; I would gladly go every week!!

Mrs Margaret Whitehead

Wonderful to have expert optical advice in East Cleveland and aftercare. Professional to the point my eyes were scanned at James Cook within two weeks, on the recommendation by John Prouse that the scan was needed. The scan showed up Macular Degeneration just as John Prouse predicted. Although in early stages this will prove to help with my treatment.

Violet Dales

I was very pleased with the service I received and it is good to know you don’t have to go out of your own town to get this good service.

Brain P

I was thoroughly satisfied with the friendly and courteous service received and would recommend the practice and I will return there when I need another eye test or more glasses.

Barry Scollett

I was very pleased with the service at Loftus Optical and would certainly use them again.

Anonymous

Overall a very good service, better than Specsavers.

S. Steyert

Friendly, efficient, polite, helpful. Would definitely recommend to family and friends. 100% satisfied.

Terry Ord

Loftus Optical’s the place to go. Get your eye test from a No 1 bro. Choose your frames from a big display – and the two pretty girls will wish you “good day”.”

Anonymous

The service I received from Loftus Optical was excellent from both receptionist and Optician. They were both very helpful. There were plenty of frames to choose from and the prices were very reasonable. I have and would recommend Loftus Optical to both family and friends and plus it is on our door step for the people of Loftus. Thank you again.