A very friendly reception and efficient examination. I bought some nice spectacles for a reasonable price.
Loftus Optical did a first class examination and I am highly satisfied with my glasses.
Very helpful staff.
The staff are excellent at their job, very friendly. I was able to get or buy a pair of glasses for a reasonable price as I am unemployed. The service from the staff was outstanding. They also gave me great advice on my eyesight. I would be more than happy to use Loftus Optical again in the future.
Loftus Optical is a great example of a community-based business going the extra mile for its customers.
The service I received was very good, both from the Optician and reception. Everything was fully explained in an easy to stand language.
A very good service. Time and care was taken with my examination. It is also nice to have an Opticians within walking distance.
I called in as I was passing and was offered a test there and then which was great. The test was thorough and explained at each stage. I got a very good discount on my glasses and they were ready within the time stated. On collection they checked for fit and comfort and made some minor alterations which was brilliant. A first class service, I recommend them wholeheartedly. Lucky Loftus, top notch Opticians.
I was very happy with the service I received, my new glasses are great and I would recommend Loftus Optical to friends and family. John and the girls were very friendly and made me feel very welcome.
I was very pleased with the service I received and the very professional examination and would recommend you to anyone. Thank you.
I was very happy with my test. Excellent.
I liked the personal touch. While waiting for my husband who couldn’t drive at the time, I was given a nice cup of tea both times, even though the receptionists were busy. They were both friendly and cheerful.
Very friendly, helpful and professional service. I will use again and have recommended others already to Loftus Optical.
I was happy with the service and it is good to have an Optician in the town and I hope it is successful.
I found the staff very pleasant and also thought they were very smart. The place was very clean and tidy. This is something I noticed straight away.
The staff are very polite and helpful. The examination was very thorough and my new glasses were ready in 5 working days.
We were both extremely pleased with our treatment and the resulting spectacles. We would both be delighted to continue dealing with Loftus Optical providing the Optician does not change. He was the one who impressed us as he listened and took his time in dealing with us. Reception/back up staff were caring and friendly. Well done.
The service here is far better than the larger Opticians. I will not be going back to Specsavers.
I would recommend Loftus Optical to anyone. I had a thorough eye examination and everyone there was very helpful, even when I had a problem after I had my glasses. I had more tests to get it sorted and there is a good aftercare service at no cost to you. Very happy.
I would like to say your practice is excellent. I would advise anyone to come to you. Good luck.
Because you are local I was able to arrange an appointment which fitted in with my work schedule. I prefer to give my custom to a Loftus shop. Lovely to see a new business in the town. Hope you do well.
A very friendly and thorough examination, better than I had ever had before, with excelled professional treatment.
Very thorough examination, friendly staff and very helpful.
A friendly, efficient service.
I was extremely satisfied with my visit to the Optician. He was very thorough with my examination. I will definitely use him again. My glasses are perfect.
I would thoroughly recommend Loftus Optical, excellent service particularly with aged relatives who needed a domiciliary eye test.
A great service geared to customer needs in a welcoming and friendly environment. Eye examinations are carried out in a timely and professional manner. A personal service that cannot be matched by larger chains. Well done!
I am a keen supporter of local businesses, so when I needed new glasses I called in to Loftus Optical, whilst I had a recent prescription the fact that Loftus Optical was on my doorstep meant my glasses would be ready sooner. The prescription I had in my possession had been carried out in what I felt was a hurried manner. Loftus Optical checked my eyes thoroughly and the suggestions made regarding my new glasses meant I could have the rimless range I had wanted but had been told previously that they were unsuitable for my prescription. I felt the time and care I received (on New Years Eve as well) was excellent and I was thoroughly impressed with the subsequent phone calls and follow-up to ensure my glasses were in store in a matter of days. I feel Loftus Optical is an asset to our High Street and surrounding villages. I would highly recommend the friendly, informed, efficient service to all who may need the service of an Optician in the near future.
I received a thorough eye examination and was dealt with by welcoming staff. If people want a price competitive and friendly service then they should look no further!
I used Loftus Optical as they are easy to get to with being in my village. I was very pleased with the service I received.
I highly recommend Loftus Optical for all your spectacle and eye sight needs. The service is excellent and professional and deserves the support of Loftus residents.
When I needed an eye test recently I decided to go to Loftus Optical because I like to use the local businesses as much as possible. I was very pleased with the service I received; all the staff are friendly, welcoming and approachable. The eye examination was very thorough, all the procedures were explained and I was satisfied with the advice I was given. If I have a problem with my eyes or glasses at any time I will have no qualms about popping in for advice. I would be happy to recommended Mr John Prouse at Loftus Optical to anyone needing an eye examination.
I first came to Loftus Optical to assist with my mothers appointment and whilst there I was impressed with the service. I was not too happy with my own optician so I was more than happy to transfer my custom. This is a decision that I have not regretted.
I was made to feel very welcome. It was such a pleasant experience; I would gladly go every week!!
Wonderful to have expert optical advice in East Cleveland and aftercare. Professional to the point my eyes were scanned at James Cook within two weeks, on the recommendation by John Prouse that the scan was needed. The scan showed up Macular Degeneration just as John Prouse predicted. Although in early stages this will prove to help with my treatment.
I was very pleased with the service I received and it is good to know you don’t have to go out of your own town to get this good service.
I was thoroughly satisfied with the friendly and courteous service received and would recommend the practice and I will return there when I need another eye test or more glasses.
I was very pleased with the service at Loftus Optical and would certainly use them again.
Overall a very good service, better than Specsavers.
Friendly, efficient, polite, helpful. Would definitely recommend to family and friends. 100% satisfied.
Loftus Optical’s the place to go. Get your eye test from a No 1 bro. Choose your frames from a big display – and the two pretty girls will wish you “good day”.”
The service I received from Loftus Optical was excellent from both receptionist and Optician. They were both very helpful. There were plenty of frames to choose from and the prices were very reasonable. I have and would recommend Loftus Optical to both family and friends and plus it is on our door step for the people of Loftus. Thank you again.